Help & FAQ

✨ DreamPhoto AI

Help & Frequently Asked Questions

Find answers to common questions about DreamPhoto AI photoshoots, Stars, and account management.

⭐ Stars, Credits & Pricing

❓ How do Stars work?

Each template photoshoot costs 1 Star. When you generate a photo, 1 Star is deducted from your balance upon successful generation. You can always view your remaining Stars in the top-right corner of the app.

❓ Can I get Free Stars?

Yes! New users receive a free welcome Star upon registration. In addition, you can watch daily rewarded video ads in the Star Store to earn free Stars every day.

❓ What happens if my generation fails?

You will NEVER lose a Star on a failed photoshoot! If an image fails to generate or times out due to connection issues, your Star is automatically refunded to your balance immediately.

📸 Photo Upload & Quality Tips

❓ What photos give the best AI results?

For the most realistic results:
• Use clear, sharp, front-facing photos with good natural lighting.
• Avoid heavy filters, dark shadows, or sunglasses.
• Make sure your facial features are unobstructed.
• Upload solo portraits unless using a designated Couple or Family template.

❓ How long does a generation take?

Most photoshoots take between 15 to 40 seconds depending on server load and template complexity. You can see real-time progress on the generation screen.

❓ How do I download or share my generated photo?

On the “Your Dream Photo” result screen, tap the Download button to save the full-resolution image to your device gallery, or tap Share to share it directly to Instagram, WhatsApp, TikTok, or other apps.

🛡️ Privacy, Ads & Billing

❓ Are my uploaded photos kept private?

Yes, 100%. Your photos are processed securely through private encrypted connections and are never posted publicly or shared with third parties. Your creations remain completely private to you.

❓ How can I remove ads?

Purchasing any Star bundle from the Star Store (Popular, Value, or Pro Bundle) includes an Ad-Free bonus that removes all third-party banner and interstitial ads for 7, 15, or 30 days!

❓ I bought Stars but haven’t received them. What should I do?

First, pull down to refresh on the Home screen to sync with the server. If they still don’t appear, please contact our support team at savaliyafashion101@gmail.com with your Google Play purchase receipt, and we will credit your account promptly.

❓ How do I delete my account and data?

You can easily delete your account and all associated data at any time by visiting our Delete User Data page or by contacting us at savaliyafashion101@gmail.com.